§1 Validity towards entrepreneurs and definition of terms

(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside his trade, business or profession (§ 13 of the German civil code BGB). 

§2 Conclusion of a contract, storage of the contract text

(1) The following provisions on the conclusion of a contract apply to orders placed via our online shop https://les-ailes.de/ .

(2) If the contract is concluded, the contract is concluded with

Les Ailes Verlag (Editions)
Lauriane Tiard-Caillaud
Roggenbuckstieg 2
D-22453 Hamburg, Germany

USt-IdNr: DE369941909

(3) The presentation of the goods in our Internet shop does not constitute a legally binding contractual offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.

(4) Upon receipt of an order in our Internet shop, the following regulations apply: The consumer submits a binding contractual offer by successfully completing the order procedure provided in our Internet shop.

The order is placed in the following steps:

• 1) Selection of the desired goods
• 2) Confirm by clicking on the “Add to Basket” button 
• 3) Check the details in the shopping basket
• 4) Click on the “Go to checkout” button 
• 6) Re-check or correct the data entered.
• 7) Binding dispatch of the order by clicking on the “Order” button

Before the binding submission of the order, the consumer can return to the website on which the customer’s details are recorded and correct input errors or cancel the order process by closing the Internet browser by pressing the “Back” button in the Internet browser used by him after checking his details. We confirm receipt of the order immediately by means of an automatically generated e-mail (“order confirmation”). With this we accept your offer. 

The customer accepts the General Terms and Conditions (GTC) by clicking on a checkbox containing a link to the page of the website containing this information. The General Terms and Conditions can also be viewed at any time at https://les-ailes.de/GTC/. For security reasons, your order details are no longer accessible via the Internet.

§3 Prices, shipping costs, payment, due date

(1) The prices quoted do not include statutory VAT and other price components. Any shipping costs are added.

(2) The consumer has the option of paying by bank transfer, debit card or PayPal.

§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for dispatch immediately. Delivery will be made within 10 working days at the latest. In the case of payment in advance, the delivery period begins on the day after the payment order is sent to the bank responsible for the transfer and for all other payment methods on the day after the contract is concluded. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline shall end on the next working day. 

(2) The risk of accidental loss and accidental deterioration of the item sold shall not pass to the buyer until the item is handed over to the buyer, even in the case of sale by despatch. 

§5 Retention of title

We reserve title to the goods until the purchase price has been paid in full. 

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§6 Right of cancellation of the customer as a consumer: 

Right of cancellation for consumers

Consumers are entitled to a right of cancellation in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity: 

Cancellation policy

Status of the GTC Sept 2024